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Welcome to our Terms and Conditions

1. Company Identity

Nexoria (hereinafter, "Nexoria" or "the provider") is a SaaS business automation service that provides an automated ERP to optimize business management. Nexoria also offers users the option to schedule a free consultation through its website to learn more about the service.

By accessing and using Nexoria services, you agree to the terms and conditions set forth herein. Nexoria reserves the right to modify these terms at any time, with or without prior notice, and they will always be available on our website.

2. Terms of Service Use
  • Minimum age: To use Nexoria services, the user must be over 16 years of age.
  • Registration information: Accurate and up-to-date information must be provided when registering or scheduling a free consultation. Nexoria reserves the right to delete accounts with false or incomplete information..
  • User responsibility: The user is responsible for maintaining the confidentiality of their access credentials and any activity carried out under their account.
  • Free consulting: The free consultation session is for informational purposes only and does not imply any obligation to contract. Nexoria reserves the right to refuse or cancel the consultation in the event of misuse.
3. Service and Subscription
  • Automated Mini ERP: Nexoria offers cloud-based software with various functionalities for business automation.
  • Plans and prices: Nexoria may offer free and paid plans, details of which will be published on the website. Prices are subject to change at any time with prior notice..
  • Payments and billing: For paid plans, a valid bank card is required. The service is billed in advance and is non-refundable, except as provided in the Return policy.
4. Service Cancellation and Suspension
  • Voluntary cancellation: Users can cancel their account at any time from their profile. Cancellation results in loss of access to the service and deletion of data within 30 days..
  • Suspension for non-compliance: Nexoria reserves the right to suspend or cancel accounts that violate these terms.
5. Intellectual Property
  • Copyright: Nexoria owns all intellectual property rights to the software and its content.
  • Restricted use: Copying, modifying, distributing or reverse engineering the software without express authorization is prohibited..
  • User Content: Nexoria does not claim ownership of data entered by users, but may access it to improve service or provide support..
6. Security and Privacy
  • Data protection: Nexoria complies with current data protection regulations (GDPR).
  • Storage: The data is hosted on secure servers within the European Union..
  • Data access: Nexoria may access the data only for technical support or service improvement.
7. Refund Policy
  • Monthly plans: Users have 30 days to request a full refund if they are not satisfied with the service.
  • Annual plans: A full refund is offered if cancellation is made within the first 30 days.
  • Automatic renewal: Subscriptions renew automatically until canceled. You have 7 business days to request a refund after renewal.
8. Governing Law and Jurisdiction

These terms are governed by the laws of Spain. Any dispute will be resolved in the courts of Andorra La Vella.

Contact

For any inquiries, you can contact us at: [email protected]